Mark the new resource center in the top right corner where you can find: - Onboarding guides - Operational Statuspage - FAQ articles
Log on queue profiles
You can now log on to multiple queueprofiles
If same queue are in multiple queueprofiles, the best skilled profile is used.
User settings
Show changes in profile you are logged in to
Show all errands in same queue (personal and public)
Self reset - In case you do not receive any calls/a terminated call still is appearing as a active call in the call pane, use this option to reset your connection.
