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FAQ
What's the purpose of Who's Calling?
With Who's Calling you get important information about the customer even before answering the call. This does the service by connecting your switchboard to your CRM system. In addition, the service searches for Hitta.se and Eniro.se to give you all possible information about the customer.
How can Virtual Phone Q...
Instead of being stuck in a phone queue, the Virtual Phone Q feature allows your customers to let a bot hold their place in the queue. The customer is then called when it's their turn. This way you can give support in a more effective way throughout the day.
What can Web callback help us with?
Web Callback makes it easy for your customers to contact your company. Through a clear form, the customer fills in their phone number and what time it suits them to be called. This way you can increase the number of incoming leads from your website while impressing your customers with availability and speed.