Edit an existing user

Administrators can log in to MySoluno with your switchboard credentials.

Edit user

Editing users corresponds to changing the user credentials of an already existing user.

User fields

Username – Username given when user is created.

Custom username – Custom username created with lower case letters, numbers and symbols. By checking the Customer username box, you may specify a new one. The custom username will work as an identifier towards the organization’s PBX. Custom usernames may also be specified by toggling Email, Primary number or Secondary number.

First name – First name of the user.

Last name – Last name of the user.

Softphone – Should a Softphone be activated on the user?

Activate mobile VoIP – Should mobile VoIP be activated on the user?

Password – Determines the password attached to the user’s username.

Press Save to save the settings or Cancel to exit the wizard.

Role Fields

Show Billing-ID – If checked, the toggling ID of the user will be shown.

Role – Determines the role of the user and is synched with the PBX.

Expiration – Users may be valid for a specific time interval.

User groups – Determines the user’s group memberships.

Add new group – The user may add user groups.

User type – Distinguishes between User and Basic user having different API accesses.

Number fields

Primary number – The primary number of the user, e.g., landline number.

Secondary number – The secondary number of the user, e.g., mobile number.

Add mobile number – Will add a new mobile number to the user.

Fixed phone – Determines if there is any Fixed phone attached to the user.

Extra fields

Extra fields corresponds to searchable directory information such as Department and City.

Deactivation

Users may be deactivated on a specific date.

Advanced settings

Advanced settings corresponds to Group Memberships, Addons, API and Other settings.

Group memberships – Admin profiles and group memberships may be configured.

Addons – External PBX may be attached to the user.

API – API licenses may be attached to the user’s account, synched with the organization’s PBX.

Other settings – Determines whether the user will be eligble for services such as Call Recording or Calendar Synchronization.