There are two different kind of attendant groups, Standard and Plus, see which one is most suitable for you:
Functions | Attendant Standard | Attendant Plus |
Unlimited log-ins | ✅ | ✅ |
Max persons in queue | 5 st | Unlimited |
Welcome greeting | ✅ | ✅ |
Log in/out on mobile and softphone | ✅ | ✅ |
Queue message | ✅ | ✅ |
Place in queue | ❌ | ✅ |
Simultaneous paging | ✅ | ✅ |
Randomly paging | ✅ | ✅ |
Call order | ✅ | ✅ |
Call after longest waiting time | ❌ | ✅ |
Call after skill | ❌ | ✅ |
Callback from queue | ❌ | ✅ |
Possibility to use the "Wait"-function | ❌ | ✅ |
Attendant supervisor | ❌ | ✅ |
Connection to Wall-/Callboard | ❌ | ✅ |
Prefix/Sufix to sort calls | ✅ | ✅ |
Metadata | ❌ | ✅ |
Pick calls | ✅ | ✅ |
Possible to paus between calls | ❌ | ✅ |
Login/out colleagues | ❌ | ✅ |