FAQ

Get started with Soluno

• Get started with Dstny

The Switchboard

• Firewall Settings - Advanced
• Firewall Settings - Simplified
• Attendant matrix
• I've forgot my credentials, how can I retrieve them?

Softphone

• Installing the Softphone - Getting started with the Softphone
• DSTNY SOFTPHONE QUICKGUIDE
• Troubleshooting the Softphone
• What is Softphone?
• Reinstalling the softphone
• Sound promblems in the softphone

Mobile application

• Voicemail
• Change your status in the mobile app

Hardware

• Non supported hardware

Operator

• Add surf
• What is a number porting?
• What does Mex mean?
• How do I find my pin or puk-code?

Invoice Queries

• Can you send electronic invoices?
• How do I change our invoice address?
• In what ways can I receive my invoices?
• What happens if the invoice isn't paid on time?
• What happens if an invoice is paid multiple times?
• Where should I turn with my invoice questions?

See all 8 articles

Add-on Services

• Service Manager
• Slack Integration
• Soluno Customer Service
• Dstny Workspace
• MiTeam
• Calendar Sync

See all 13 articles