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FAQ

Get started with Soluno

  • Get started with Soluno

The Switchboard

  • Attendant matrix
  • I've forgot my credentials, how can I retrieve them?

Softphone

  • Installing the Softphone / Getting started with the Softphone
  • Troubleshooting the Softphone
  • What is Softphone?
  • Quickguide Soluno Softphone
  • Softphone user interface
  • Softphone functions
See all 9 articles

Mobile application

  • Install the mobile application
  • Voicemail
  • Connect calls in the mobile app
  • Change your status in the mobile app
  • Functions in the mobile app
  • What's the mobile application?

Hardware

Operator

  • Add surf
  • What is a number porting?
  • What does Mex mean?
  • How do I find my pin/puk-code?

Invoice Queries

  • Can you send electronic invoices?
  • How do I change our invoice address?
  • In what ways can I receive my invoices?
  • What does the differnet posts on my invoice mean?
  • What happens if the invoice isn't paid on time?
  • What happens if an invoice is paid multiple times?
See all 10 articles

Add-on Services

  • Service Manager
  • Slack Integration
  • Soluno Analytics
  • Soluno Customer Service
  • Soluno Workspace
  • MiTeam
See all 15 articles

Addons

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Support

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